How computer software works


Six Sigma In The Software Industry

Six Sigma in manufacturing is completelystep is to begin with 'the customer is
understandable. For the same logic toalways right' approach. You can use a
apply to software products, it still hasnumber of metrics, tools and charts to
a long way to go to establish itself.define customer specifications for
However, for the moment it is safe tocritiquing and analyzing various
assume that there exist factors withinparameters such as cost, quality and
the software industry that contribute toschedules at different levels.
the shift that we discussed above. ThisThere is no reason why Six Sigma will
also makes way for examples such asnot go beyond cosmetic improvements and
constant changing tools like hardware &changes in the software industry. The
software, decline in adherence to'goal questioning metric' or GQM, may be
procedures, etc.made use of in combination with other
Level of CMM© At Which Six Sigma Can Betools. The GQM technique combines well
Appliedwith the DMAIC model of Six Sigma. This
Six Sigma needs to be applied a bitis especially helpful, especially with
differently when it comes to softwareSix Sigma being more focused on data-
service companies. For a companydriven techniques.
intending to streamline their processes,However, you must keep in mind that when
Six Sigma contributes well by way ofapplying Six Sigma in your organization,
helping to refine the mechanism.it is necessary that suitability of a
It may not seem too practical to talkchosen tool or technique is established
about defect-free processes so that youbeforehand.
can begin implementation. The need hereThe Big Question
is the road map for organizations toThe big question as to whether Six Sigma
work on defect control targets incan really be applied as successfully in
stages. CMM level 1 and level 2the software industry as it was to
companies may find Six Sigma to be idealmanufacturing is still being debated.
to augment their framework applicationThe real challenge is to see if it can
procedures for defect reduction. Levelsbe implemented without reinventing the
above 3 will have attained the maturitywheel. There is also disagreement among
levels sufficient for immediatelyleaders in the software industry about
implementing framework of measurementthe need for Six Sigma.
practices and will proceed further. AtOne possible solution is that the proven
the mature levels of CMM 4 and 5, youprocesses of CMM, PSP and ISO can always
can establish the complex metrics ofcontribute while Six Sigma can be used a
'true' Six Sigma to maximize leverage.complimentary tool. Six Sigma in the
Techniques of Six Sigma for Softwaresoftware industry must have caused a few
As with manufacturing, the fundamentaleyelids to bat in its early days.



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