| Support | | | | Z-Index Technologies Pvt. Ltd Enterprise Support |
| Today, customers expect 24/7 access to customer | | | | Group uses Remote Helpdesk services to support end |
| service as well as multiple choice of access channels | | | | user’s requirements and maintenance of entire IT |
| – either online or by telephone. In addition, once they | | | | and telecom infrastructure of large corporations. |
| reach you, they want the information that they are | | | | Z-Index Technologies Pvt. Ltd provides a closed loop |
| looking for, to provide to them immediately. | | | | single point of contact for all service inquiries including |
| Not delivering on any of these expectations could spell | | | | hardware, software, operating systems, applications, |
| disaster for your customer satisfaction ratings. | | | | utilities, peripherals etc. |
| Z-Index Technologies Pvt. Ltd Helpdesk services | | | | Remote Desktop Support |
| integrate Customer care functions to build a | | | | Business Process Outsourcing |
| multi-channel customer care operation to handle your | | | | Business process outsourcing is the fastest growing |
| customer inquiries and provide the level of service they | | | | segment in the outsourcing market as of now and |
| demand. We design and build a customized contact | | | | involves outsourcing back office operations and other |
| center operation that meets all of your requirements of | | | | business processes like customer relationship |
| service objectives. | | | | management, customer call centers, telemarketing, |
| Z-Index Technologies Pvt. Ltd customer care solution | | | | payroll maintenance, finance/accounting management |
| provides telephone, e-mail and chat support. Z-Index | | | | among others to offshore destinations. |
| Technologies Pvt. Ltd own CRM package CiRIMS | | | | Business Process Outsourcing |
| makes the reporting and other information available at | | | | Hardware & Software Support |
| a click. | | | | We provide complete support services for the most |
| Technical Helpdesk Support | | | | common end user problems. Level 1 and Level 2 help |
| Provides technical support helpdesk services to some | | | | desk engineers State of the art contact center |
| of the worlds leading IT and telecom companies. | | | | technology infrastructure Multi-channel delivery |
| Z-Index Technologies Pvt. Ltd has a track record of | | | | capabilities that include voice, e-mail, chat Chat |
| consistent delivery on world class service levels and | | | | Capability with live collaboration & Remote |
| scoring high customer satisfaction scores. We have | | | | assistance... |
| the ability to integrate remote Helpdesk with field | | | | Hardware & Software Support |
| support to offer an end-to-end solution for the entire | | | | If you want above mentioned kind of services please |
| customer service and support lifecycle. | | | | contact us at, |
| Technical Helpdesk Support | | | | Address: |
| Remote Desktop Support | | | | A/104, Hari Krishna Dham CHS. |