| There are many (BPO) business process outsourcing | | | | Have you heard the statistics like 80% of small |
| benefits. One BPO benefit is obviously the savings in | | | | businesses fail in the first year and then 80% of the |
| labour costs. You can access offshore staff at a | | | | surviving ones fail in the next five years. Unfortunately, |
| fraction of the normal cost with only a small reduction | | | | they are very real statistics in Australia. A major |
| in the standard of quality. Sometimes the offshore | | | | business process outsourcing benefit is the ability for |
| staff you can access through business process | | | | small business owners to access skills and talents that |
| outsourcing are even more talented then the people | | | | ordinarily they are unable to afford. Building a |
| we have access to in Australia. | | | | successful business is about using your own skill |
| One of the BPO benefits is the filling of positions | | | | strengths and employing the people who possess the |
| where there are actually labour hire shortages. | | | | skills you do not have. This formula is used by some of |
| Currently in Australia there are significant labour | | | | the most wealthy and successful business owners like |
| shortages in the areas of trades and IT. The Australian | | | | Sir Richard Branson. By using the business process |
| government is encouraging skilled migrants to Australia. | | | | outsourcing benefits you have at your disposal, you |
| All these jobs can not be done using offshore staff | | | | are able to access the skills and talents your |
| but there are aspects of every business which can | | | | organisation does not have without the cash flow |
| benefit from business process outsourcing. For | | | | burden. |
| example you can use virtual assistants to complete | | | | Another major business process outsourcing benefit is |
| the everyday tasks which do not require a high skills | | | | to the offshore staff and their country. By employing |
| set allowing senior staff to focus on the key | | | | offshore staff you are providing incomes to people in |
| competencies of their business. | | | | countries that are less fortunate then us. They are not |
| Another business process outsourcing benefit is the | | | | normally working (can't say always) in the stereotypical |
| potential to begin new revenue branches or income | | | | "sweat shop". The incomes they earn are very |
| streams. Perhaps this is not initially possible because of | | | | respectable in their country and enables the offshore |
| the cash flow burden. By using offshore labour it | | | | staff to have job security. In addition the cost of living |
| makes these opportunities a very real possibility as | | | | is significantly different to developed countries such as |
| you are able to access talented staff at reduced | | | | Australia and America. In fact, in places like the |
| wage costs. Once the new branch is up and running | | | | Philippines they prefer to work with business process |
| you may be able to expand and begin employing local | | | | outsourcing companies as they see it as prestigious |
| staff. By using BPO the benefits may enable more | | | | and a very good career move. |
| businesses to stay above ground. | | | | |