| Over the years offshore outsourcing has taken on a | | | | Republic and Romania are also seen as good |
| fast pace due to advancement in satellite and internet | | | | offshore outsourcing destinations for the near future. |
| technologies, better connectivity and a constant search | | | | They have the advantage of offering services to its |
| for cheaper labor to cut costs and beat competition. | | | | European counterparts with near shore facilities at a |
| Many third world or developing nations are now acting | | | | much lower cost. These nations have to their credit a |
| as offshore outsourcing destinations to developed | | | | large pool of tech savvy workers with cultural |
| nations. Here is a list of top ten outsourcing | | | | compatibility to Western Europe. |
| destinations: | | | | 7. Ireland looks promising as far as IT outsourcing is |
| 1. | | | | concerned owing to its potentially stable government, |
| India takes the premier position in this global outsourcing | | | | better and supportive laws and regulations, good IT |
| surge, cornering approximately 80-90% of the global | | | | and networking infrastructure and English speaking well |
| offshore market. It has to its credit a large pool of | | | | educated youth which makes Ireland a good |
| talented and English speaking professionals, robust | | | | competitor in the offshore outsourcing market. The |
| infrastructure as well as the advantage of providing | | | | only problem being it has a costlier workforce |
| outsourced services with specific cost advantages. | | | | compared to other countries. |
| With cost competitiveness, a highly skilled labor pool | | | | 8. Canada with its geographic proximity to the U.S. |
| and a high level of service maturity, India is still the | | | | having almost similar time zones, its skilled labor force |
| topper in the outsourcing market. | | | | with well educated, computer literate and English |
| 2. | | | | speaking workforce is stiubbornly making its presence |
| China is emerging as the next big IT outsourcing | | | | felt in the offshore outsourcing arena. |
| destination and is in tight competition with India to be | | | | 9. Russia’s future looks promising with a low cost |
| the leader. It has liberalized the economy, laws and | | | | and well educated workforce, but the major problem |
| policies and laid a major emphasis on education. China | | | | being lack of English knowledge, instability and |
| is fast becoming a low cost alternative to its | | | | underdeveloped IT and networking infrastructure that |
| economically developed neighbors like, Korea, Japan, | | | | act as its major rivals. |
| Taiwan, Hong Kong and Singapore. | | | | 10. South Africa is slowly emerging as an outsourcing |
| 3. | | | | destination that is taking advantage of increased |
| Middle East, especially Dubai, is blessed with innovative | | | | competition worldwide. South Africa is advantageous |
| technology, reliable infrastructure and the mixed | | | | to the UK market as it lies in the same time zone and |
| population that come from various other countries who | | | | has a similar culture. It has to its advantage good |
| are well-educated and willing to work hard, makes | | | | infrastructure; call center operation capabilities and |
| Dubai one among the spicy destinations of outsourcing. | | | | mastery over the English language |
| 4. | | | | 1. |
| Philippines: A potential offshore outsourcing destination, | | | | The most wanted 10 outsourcing services are: |
| Philippines has to its credit a vast population that | | | | 1. Call Processing Outsourcing |
| speaks English with American accents due to the | | | | 2. Back office outsourcing |
| exposure to Western culture and global business. | | | | 3. Data processing |
| 5. | | | | 4. Video and audio editing/processing |
| Malaysia has well-developed world-class infrastructure | | | | 5. Research and Legal services |
| and its outsourcing industry has good government | | | | 6. Graphics and image editing |
| support. A number of policies are being put in place to | | | | 7. Engineering services |
| widen the labor pool and improve proficiency in English | | | | 8. Software automation |
| and technical skills. | | | | 9. GIS data processing |
| 6. Eastern and Central Europe: Other eastern and | | | | 10. HR & accounting |
| central European nations such as Hungary, Czech | | | | Article by Rarima.N. |