The Pros and Cons of Offshore Outsourcing

With the changing global economy, and the excessiveturn promote greater economic growth. The drive for
costs associated with keeping an in-house staff forlower prices and the increased demands of
secondary functions, many of today's small businessesconsumers for businesses to compete is one of the
and corporations are outsourcing the production oflargest factors that drive many corporations to move
goods and services to foreign firms in an effort to cutproduction to offshore facilities.
costs. While many critics argue that this can devastateHowever, there are also many disadvantages to
local economies by cutting jobs at home, success isoffshore outsourcing as well. For workers in the US, a
often a balancing act between meeting customer andnumber of jobs are lost permanently, many workers
community demands and also maximizing profits. Manyhave to gain new skills, and wages decrease due to
of today's largest corporations in the US are nowthe competitiveness of overseas workers. In essence,
outsourcing production of their goods to foreignAmerican workers are now forced to compete on a
countries where there are fewer regulations andglobal level, as are businesses.
cheaper labor. In addition, a number of small businessesFor these large corporations, one of the downfalls of
also outsource services such as administrativeoutsourcing that has the potential to do the most
functions to a number of local and foreign firms thatdamage is decreased quality control, minimal product
often compete for pay.development and improvement, and lower quality
While there are certainly ethical decisions to be madematerials and workmanship that go into products. In the
for many of these businesses, there are a number ofUS, and in many other countries as well, poor quality
pros and cons to offshore outsourcing. While manyproducts have the potential for increased liability and
criticize the act of outsourcing production by largelawsuits, as well as exposure by consumers to certain
corporations, there are a number of US firms thatmaterials that can be deadly. One example of this is
continue to provide outsourcing and remote servicethe lead toy recall by many leading American toy
jobs for small businesses in the US that cannot affordmanufacturers in late 2007 and early 2008, which had
to maintain a large full time staff and also foreigna dramatic effect not only on consumers and
businesses as well.concerned parents, but also the toy industry.
One of the biggest benefits of global outsourcing isAnother one of the biggest disadvantages of offshore
that it allows for increased efficiency within largeroutsourcing that is particularly detrimental to smaller
organizations. Although a number of less-skilled jobscompanies, is the communication barrier that often
are often lost to overseas production facilities, theexists between foreign countries of production where
increased efficiency allows these organizations toanother language is spoken and companies in other
create more skilled positions and implement improvedcountries that speak a different native language.
strategic plans. In addition, the benefit for manyHowever, increases in technology are working to
consumers is that they can enjoy decreased pricesreduce this barrier and make global communication
created by increased levels of efficiency, which can inpossible for everyone.