| From the Ministry of Information Industry of the "2007 | | | | of large-scale enterprises, the core competitiveness |
| China Software and Information Service Outsourcing | | | | has not yet formed. |
| Industry Development White Paper" and "2007 China | | | | Chinese enterprises have a certain industrial base, but |
| Software and information service outsourcing | | | | also a lack of management experience. Some get the |
| enterprises and personnel research report" shows that | | | | relevant qualification of the enterprises in the course of |
| currently China's software and information service | | | | business is still lagging behind the actual implementation |
| outsourcing industry, with strong government support, | | | | capacity. In the past, the Japanese outsourcing |
| sound infrastructure, abundant human resources and | | | | business accounts for 57.6% of the total, this part of |
| other advantages, but small-scale enterprises, capacity | | | | the lower profit margins, so Europe and the United |
| to undertake large-scale projects is weak, enterprise | | | | States to develop high-margin outsourcing business to |
| project management capacity, and scarcity of | | | | become the next focus of development. |
| professionals and other issues also plagued the | | | | In addition, the survey also pointed out that to develop |
| emerging industries. Both reports suggested that China | | | | the type of China-based outsourcing company can |
| should focus on intellectual property protection, | | | | undertake the majority of the most basic coding, |
| increase the training of personnel, and to promote the | | | | followed by a high degree of difficulty to undertake the |
| nation's public branding, and corporate alliances. | | | | project design, the monomer testing, system testing, ie |
| Industry Bottleneck | | | | ITO (Information Technology Outsourcing) accounted |
| Today, China, Dalian has become a well-known | | | | for 91% of the market; but can provide advisory |
| business process outsourcing services center. In this | | | | services to small business outsourcing, BPO market is |
| region, rather well-known company is subordinate to | | | | only 9%. |
| the former General Electric (GE) subsidiary of | | | | Policy support |
| Genpact. But now the company has to face not only | | | | According to China in 2010 to promote China's |
| competition, more problems people lure them away | | | | software and information services outsourcing industry |
| from peers. In China, capable business process | | | | realized a sales income of 10 billion U.S. dollars, more |
| outsourcing (BPO) staff who are not much, and | | | | than 100 large and medium enterprises, outsourcing |
| therefore, major outsourcing agencies in this area has | | | | professionals more than 500,000 goal. |
| been coveted by professionals. | | | | Ministry of Information Industry in the White Paper |
| The problems faced by the company Genpact is also | | | | states that China's government will make efforts to |
| a Chinese software and information services | | | | resolve the following issues: first, to expedite the |
| outsourcing companies are facing trouble. Survey | | | | implementation of industrial policy, namely, "Software |
| showed that, at present, China's software outsourcing | | | | and Integrated Circuit Industry Development Act" in the |
| and information services about 800 enterprises, | | | | study and formulation work, promote their as soon as |
| employing total of 10 million people. However, apart | | | | possible, and to develop other specialized policies and |
| from the above-mentioned lack of qualified personnel, | | | | management practices, and actively build service |
| our country still has small-scale enterprises, capacity to | | | | outsourcing base cities. |
| undertake large-scale projects is weak, enterprise | | | | Second, we should vigorously implement the software |
| project management capabilities lower the bottleneck | | | | and information services outsourcing industry, the |
| restricting development of the industry. | | | | national brand strategy, and actively guide and |
| Report pointed out that, at present, China's software | | | | encourage enterprises to integrate resources, joint |
| and information service outsourcing enterprises, with | | | | cooperation, promote the establishment of recognized |
| fewer than 100 enterprises accounted for 79.2%, more | | | | software services outsourcing and information portal |
| than 500 people and only 6%, the largest enterprises | | | | that provides businesses with international contract |
| more than 4,000 people, the smallest less than 10 | | | | information. |
| people. From the sales point of view, in 2006, China's | | | | The most important is the outsourcing industry alliance |
| sales revenue of the industry about 20 billion U.S. | | | | to establish and improve the overall core |
| dollars, turnover of more than 50 million yuan of the | | | | competitiveness. Ministry official pointed out that China |
| total number of enterprises accounted for only 7.3%. | | | | will establish a National Association of Software and |
| There are already several companies in India's annual | | | | Information Service Outsourcing Industry Alliance, and |
| sales revenues of more than 2.0 billion. This shows that | | | | truly play a role in promoting the industry alliance. |
| China's outsourcing industry practitioners is also a lack | | | | |