Outsourcing Projects And Services From Financial Institution-Companies To Low Cost Destinations

Outsourcing projects and services from financialcompany $1.38 billion, pretax, in the first quarter of 2007
institution and companies to low cost favoriteand about $200 million, pretax, per quarter for the
destination.remainder of the year. This is taken by the news
As outsourcing business continues in India. A majordetails and analysis.
financial service provider calledIn total, the restructuring affects about 8% of Citi
Citigroup Inc. announced that it will lay off 17,000goup's 327,000 workers.
workers as part of a massive restructuring expectedFelix Salmon starts spreading' the news:
to save the company more than $10 billion over theIf 8% of the total workforce is affected altogether, and
next three years. The company also announced anif New York City is the most high-priced location, then
overhaul of its IT operations, including the consolidationone would expect much more than 8% of New York
of data centers, better use of existing technologies,City's employees to be affected.
optimization of global voice and data networks,In fact, however, it seems that Citigroup's New York
standardization of its application developmentpayrolls will only fall by 6% - which is less than the
processes, and vendor consolidation.corporate average. Is there less to this story than
These are the various services offered by themeets the eye? If payrolls aren't being slashed in New
company which is to be outsourced in low costYork, it's not clear where they are being slashed. May
destination like India. This will create a great opportunitybe in places like Tampa, Florida, where Citi financial has
in India. Citigroup's restructuring follows an expensea big office with 3,000 people servicing Latin America;
review conducted over the past three months. Thisor in O'Fallon, Missouri, where Citi Mortgage employs
review is very costly as is deemed by the company. It4,750 people. If those places are hit more severely
will also move an additional 9,500 back-office andthan New York, then maybe some of the rhetoric
corporate positions to lower-cost locations, bothabout cutting where costs are highest will sound a little
domestically and offshore ... Such measures shouldhollow. In this way image the payroll in comparison to
result in savings of about $2.1 billion in 2007, $3.7 billion inIndia it sounds the standard of living and the capacity
2008, and $4.6 billion in 2009. The changes will cost theof expenditure is lot more in USA than in India.