| In this article we would like you to get acquainted with | | | | Under this model a vendor directly interacts with a |
| main outsourcing trends predicted for the next few | | | | client. Parties conclude a contract. Since the cost of |
| years. Some of them start emerging nowadays. We | | | | individual projects is fairly low, clients usually pay the |
| tried to present here trends that can really affect the | | | | vendors with credit cards which can help offset some |
| outsourcing industry. | | | | of this risk. |
| 1. Consolidation | | | | 2) Online Marketplace Model: |
| 2. Globalization | | | | This model involves the mediation of the online |
| 3. P2P Offshoring | | | | marketplaces (freelance-sites). |
| 4. Green IT | | | | 4. Green IT |
| 5. Virtual Worlds | | | | Global companies start taking concern of their impact |
| 6. Service-oriented architecture | | | | on environment increasingly. This fact makes them |
| 7. Convergence of technology and business | | | | change their demands to their suppliers. This is the |
| 1. Consolidation | | | | reason why lots of outsourcing engagements now |
| The end of 2008 caused aggravation of the | | | | include the paragraph as to the environmental |
| competition between outsourcing companies. There | | | | protection. Environmental concern is becoming one of |
| are lots of offshore vendors nowadays and new | | | | the evaluation criteria for service providers. |
| companies emerge every day. And in the situation that | | | | Environmentalism in terms of Green IT becomes a |
| has formed at the present moment a lot of | | | | trend and gets shapes of the industry. |
| outsourcing organizations are unable to survive. That's | | | | According to the Brown-Wilson Group's (an |
| why experts predict some significant consolidations in | | | | outsourcing industry consulting firm) study, more than |
| the nearest future. | | | | 21 percent of US and European countries that |
| 2. Globalization of the market | | | | outsource have added green policies to their |
| Globalization f the sector is caused by the outsourcing | | | | outsourcing agreements. However, the real impact on |
| boom. By recent time main outsourcing countries have | | | | the outsourcing industry will be seen after |
| been considered to be India and China. They still | | | | implementation of the 'green' legislation by |
| remain, but a number of states have joined the | | | | governments of European countries. |
| 'outsourcing movement', e.g. countries of Eastern | | | | 5. Virtual Worlds |
| Europe (Russia, Ukraine). So the outsourcing sector | | | | Recently the popularity of virtual worlds such as |
| gains the global scale. The large number of outsourcing | | | | Second Life has grown significantly. These worlds |
| companies leads to the more definite specialization of | | | | allow people build virtual offices, attend virtual meetings |
| outsourcing. | | | | and get real deals. Though the market of outsourced |
| 3. Person to person offshoring | | | | virtualworld services is rather young, but it gathers |
| Normally offshoring is associated with medium-sized | | | | pace. |
| and large-scale businesses, but there is a new trend in | | | | 6. Service-oriented architecture |
| outsourcing: Person-to -Person Offshoring (PPO). It | | | | Service-oriented architecture (SOA) enables the |
| consists of services that can be outsourced by | | | | customers to take one piece (or several pieces ) from |
| entrepreneurs to individuals. They include: | | | | the process they wish to outsource and render to a |
| - Online Tutoring Services | | | | provider (just like in Lego where one cube can be |
| - Accounting, Finance and Tax Preparation Services | | | | taken away from the whole structure and replaced by |
| - Home Design and Related Services | | | | another one). Service-oriented architecture helps to |
| - Editorial and Writing Services | | | | concentrate on one piece of a process, thus enabling |
| - Graphic Design Services | | | | to provide more detailed specialization for outsourcing |
| - Transcription and other Administrative Support | | | | vendors. |
| Services | | | | 7. Convergence of technology and business |
| - Software Coding and Other IT Services | | | | According to this model clients refrain from outsourcing |
| - Website Creation and Maintenance Services | | | | their business processes in parts (in isolated pockets) |
| - Marketing and Sales Support Services | | | | to different companies. According to this, the higher |
| - Other Ancillary and Concierge Services | | | | demand will be for providers that can deliver all |
| Main models of P2P Offshoring: | | | | aspects of outsourced processes in one package. |
| 1) Direct Interaction: | | | | |