| small business has decided to try and lower cost or | | | | Real estate management |
| make better use of their time and energy costs, what | | | | Human resources |
| should be their next step? If the first thought that | | | | Customer support |
| comes to mind is Outsource then you are correct! | | | | Facilities |
| Outsourcing made its entry into the business world | | | | Accounting |
| during the 1980’s and has been the success of | | | | Information technology |
| many small and large companies every since. | | | | Designing |
| Outsourcing is defined as subcontracting a service to | | | | A prime example of outsourcing involves a company |
| a third-party company. It involves the transfer of the | | | | called Affiliated Computer Services (ACS). ACS |
| management or everyday execution of an entire | | | | provides information technology services as well as |
| business function to an outside service supplier. | | | | business process outsourcing solution to government |
| Ethically, both parties enter into a contractual | | | | agencies, businesses, and non-profit organizations. In |
| agreement that clearly defines the transferred | | | | September 2009, Xerox Corporation announced |
| services. Outsourcing could be in the form of people, | | | | preparations to acquire ACS. The transaction was set |
| assets and other resources from a specific client. | | | | at $6.4 billion. The deal is expected to close in early |
| Typical outsourced business segments include: | | | | 2010. |