| In the present global context, outsourcing has become | | | | works from top industries in US, Europe and Japan. |
| the most important aspect of business. The origin of | | | | Most of the firms have gained reputation, from their |
| outsourcing could be related to exporting of the | | | | unique service quality. Thus the core to this business is |
| valuable goods from developing countries to US and | | | | innovation, new tools and techniques for the delivery of |
| European countries. India is becoming a hub for most | | | | quality work at competitive cost, is an challenge. There |
| outsourcing business. India has proven records for its | | | | is always a room for the in-house developed tools and |
| innovation in almost all sectors, whether it is painting, | | | | techniques. |
| craft or other technological domains. During the last | | | | As the patent filing and law suite are increasing day by |
| few years, we have seen lots of activity in patent filing | | | | day, this business is still in its growth phase and in near |
| and patent lawsuits. All this results in huge need for the | | | | future, we might see lots more KPO firms in India. |
| various patent related services. This leads to the | | | | There will be high level of competency to get and |
| generation on Knowledge Outsourcing concept. | | | | retain their clients. Thus, there is great need for |
| During the only last 2-3 years, more than 30 | | | | innovative, development of new tools and techniques |
| Knowledge Process Outsourcing, (KPO) firms have | | | | to provide quality reports. The most important thing for |
| been emerged in India. Every year, there is addition of | | | | these firms will be retention of their key employees. |
| 2-5 new KPOs. Most of these KPO get the patent | | | | |