| Outsourcing strong domain expertise like financial | | | | • R&D work on various vertical domains |
| research, retail market analysis, business intelligence, | | | | Benefits of KPO |
| etc is know as Knowledge Process Outsourcing(KPO). | | | | There are several reasons for outsourcing and most |
| Through their intellectual skills and highly qualified | | | | of which are also relevant for KPO. The primary |
| employee KPO is providing values to the Company | | | | benefits of KPO are reduction of cost by 40-60% of |
| resources. KPO is heading towards more advanced | | | | costs in compared to cost of professionals in the |
| level through their expertise solution to the complex | | | | client’s country of origin. KPO provides companies |
| problem of the business where BPO is still providing | | | | an opportunity to tap into specialized knowledge in |
| simple work like data entry, data merging, bookkeeping, | | | | various vertical business domains. KPO is providing end |
| by following standard procedures. The growth of KPO | | | | to end service to the client. Client satisfaction is the |
| is only because of the skilled labour and analytical skill. | | | | prime motto of KPO. KPO can bring different |
| Market Research on KPO | | | | opportunities and opened out new doors for those |
| Market Research says that today KPO market is | | | | business that they may not have considered in their |
| about $1-3 billion but it is expected to increase to 8-10 | | | | day-to-day work. The KPO team provides |
| billion by 2010. KPO covers many areas, which until | | | | independent judgments within a framework allow |
| now were considered as strictly onshore operations | | | | businesses to benefit from their research and advice |
| are moving to offshore locations. Pharmaceutical, | | | | independently from their own employees. Also the |
| biotechnology research, analytical services such as | | | | KPO providers have been working in different but |
| equity research and financing research, intellectual | | | | similar industries they can bring in fresh and innovative |
| property research are considered to be the prime | | | | ideas they gained in different projects. |
| growing areas in KPO. India, Russia, Israel and China | | | | KPO service providers offer their clients an opportunity |
| are the largest KPO providers in the world. They have | | | | to work with some of the best brains in the profession |
| large resources of Lawyer, MBA graduates, and | | | | without having to hire them permanently. Often the |
| Engineers as their employee | | | | clients may not be able to find the skilled professionals |
| Following are some of services provided by KPO | | | | that they need for the job and KPO provides them |
| providers: | | | | access to top quality and high-level intellectuals. Good |
| • Business and Market Analysis | | | | KPO service providers are able to provide excellent |
| • Engineering design and development | | | | infrastructure, multiple delivery modes such as offshore |
| • Business & Market Research | | | | and onshore and can scale up or down their |
| • Pharmaceuticals and biotechnology | | | | resources. |
| • Medical Services | | | | Businesses of all sizes can benefit from KPO as it |
| • Data Analytics | | | | allows them to chart a course of growth and |
| • Various educational services | | | | expansion with the support of the service providers. |
| • Intellectual Property (IP) Research | | | | KPO allows companies from across the world to |
| • Training and Consultancy | | | | come closer and create a global business community. |
| • Legal solutions | | | | |