| As world economies become more and more | | | | Having serviced such global giants, Indian outsourcing |
| interdependent, the way business is being done across | | | | vendors have today developed competencies to scale |
| the globe over the past few years has undergone sea | | | | operations or to deliver on clients’ requirement in a |
| change. With the world getting connected into a | | | | professional manner. The highly skilled workforce aided |
| networked highway, more and more business | | | | by technological excellence makes sure that the |
| processes are getting outsourced to destinations | | | | customers are benefited by not only by unmatched |
| outside the national domains of the companies. | | | | service but also by other value added services. India |
| Outsourcing has emerged as option for business | | | | boosts of the largest English speaking population in the |
| models across the world as it is being directly | | | | world after the US. This proves to be an added |
| associated it with productivity and growth. And India | | | | advantage for the vendors deciding to outsource to |
| has inadvertently established itself in the numero uno | | | | India. |
| position as being the most preferred destination for | | | | Friendly government policies ensure that outsourcing |
| getting all the outsourced assignments done. According | | | | has today matured into an industry that provides |
| to a recent estimate, India controls 44 percent of the | | | | unmatched value proposition to multi nationals |
| global offshore outsourcing market of software and | | | | companies. |
| back-office services and as many as 400 of the | | | | Software Technology Parks offering world-class |
| Fortune 500 companies either have their own centers | | | | infrastructure and various incentives and concessions |
| in India or are currently outsourcing work to Indian | | | | to encourage foreign investment and promote |
| technology companies. | | | | software development in India eg 100% foreign equity |
| So the question arises as to what makes India such a | | | | is permitted. |
| hot destination for outsourcing? And the most | | | | Apart from this, a stable democracy that is thriving |
| immediate answer that flashes across the mind is the | | | | unhindered for the last sixty years, a buoyant |
| rich pool of skilled personnel that are available in the | | | | economy with impressive GDP rate of 9.2%, excellent |
| country. On the strength of such a vast resource of | | | | state of art technologies ,rapidly improving |
| professionals, India can afford to reduce the cost of | | | | infrastructure and above all its growing acceptance as |
| effective services like bookkeeping by at least 40% | | | | a quality service provider make it doubly lucrative as |
| and still maintain its stand on quality. Just a glance at | | | | an outsourcing destination. |
| the list of companies that manage their back office | | | | Companies today across the world have started |
| operations from India proves the point. British Airways | | | | realizing that Outsourcing is today no longer an option |
| and Lufthansa that do their ticket reservation, GE and | | | | for them but is a tool that is inherent to its survival |
| HSBC managing their accounting, Microsoft and Dell | | | | strategy in the market. And as off shoring assignments |
| their research work and Standard Chartered its entire | | | | are moving up the value chain, talent rich country like |
| back office work for its global business. | | | | India provides the hope to the world. |