| No doubt, outsourcing is big business. More and more | | | | money on products or services. |
| American companies are sending work overseas in an | | | | Poor Quality of Work |
| effort to reduce their employee related costs. Let's | | | | Have you tried to call a customer support center, only |
| face it, the overseas outsourcing market is cheap and | | | | to get a rude customer service worker on the phone; |
| readily available. | | | | or one who does not speak good English? I think we |
| Saving money may benefit the company, but how | | | | all have. If your customers receive that kind of service, |
| does outsourcing overseas help America? | | | | it's your company's reputation that's at stake and you |
| It doesn't. | | | | will lose business. Poor customer call center |
| Offshore outsourcing does initially save a company | | | | performance by offshore outsource workers is only |
| some money on employee related costs, and perhaps | | | | one example of poor quality of work American |
| there's some tax benefit or savings there as well. But | | | | companies receive from offshore outsourcers. |
| there are two key areas where offshore outsourcing | | | | When you lose business, there goes any employee |
| can hurt an American company: | | | | related cost savings - and then some! Equally |
| | | | important is the reputation of your company and it's |
| 1. Loss of jobs for American workers | | | | brand. Such events happen daily for American |
| 2. Loss of business due to poor quality offshore | | | | companies that outsource and the ripple effect is long |
| outsource workers | | | | lasting. |
| Outsourcing American Jobs | | | | American Outsource Providers |
| Cheap offshore outsourcing costs are one of the key | | | | Most businesses that outsource overseas have |
| reasons why American companies are outsourcing | | | | checked into American outsource companies and |
| American jobs. This is an unfair advantage, as the cost | | | | have found them to be very expensive. Which is true, |
| of living is vastly different in the most common | | | | many outsource companies in the United States are |
| outsourcing countries, so naturally their pricing will be | | | | far more expensive than their overseas competitor; |
| less than most American outsourcing companies. | | | | but even so, the cost of American companies |
| However, the cost goes far beyond just wages, when | | | | outsourcing to an American outsource service provider |
| American workers lose their jobs, our whole society | | | | is still less expensive than hiring an in-house employee, |
| suffers the consequences. While offshore outsource | | | | even if the employee is only part-time. By using an |
| workers may 'get the job done', it's the American | | | | American based outsource provider, the company is |
| consumer that is buying the product or service. | | | | still providing jobs for American workers. |
| Without jobs, Americans are unable to spend their | | | | |