| Having pioneered the concept of Remote | | | | Data center environments are the heart of business |
| Infrastructure Management (RIM) with a co-sourcing | | | | operations and enterprises look to partner with |
| engagement model, the leading global IT services | | | | companies that can manage take them to the next |
| provider HCL Technologies Ltd. (HCL), has entered into | | | | level. HCL has demonstrated their leadership position in |
| a six-year, multi-regional data center services and | | | | delivering global, transformational infrastructure |
| Transformational IT Infrastructure management | | | | services. |
| contract with Xerox Corporation. The engagement will | | | | Xerox engagement is a testament to HCL’s |
| further establish the credentials of HCL as the IT | | | | competencies and capabilities which continue to help its |
| Infrastructure Outsourcing behemoth. | | | | customers in their IT transformation objective by |
| The IT Infrastructure Outsourcing contract will span | | | | providing innovative IT services scalable to their needs. |
| mid-range Data center and Remote Infrastructure | | | | HCL has a unique approach to IT Infrastructure |
| Management (RIM) services, business continuity and | | | | Management and Transformation that offers our |
| disaster recovery for Xerox’s information | | | | customers enhanced value in the short-term as well |
| technology management operations. HCL will manage | | | | as over the life of the relationship. This engagement is |
| data center hosting and migration, virtualization, | | | | a significant milestone for HCL and further enhances |
| consolidation and storage architecture services across | | | | its credibility for managing complex, multi-regional data |
| North America and Europe. Aside data center | | | | centers. |
| services, HCL will provide architecture and consulting | | | | HCL is cited as a leader in Global IT Infrastructure |
| services for new technology and system design, | | | | Outsourcing in an independent vendor evaluation study |
| adoption and lifecycle improvement. | | | | by Forrester Wave TM, Q2, 2007 and No.1 |
| HCL will use its Business Service Management | | | | ‘Specialty Offshore Infrastructure Services |
| process to centralize and standardize Xerox’s | | | | Provider’ by NeoIT and ‘Managing Offshore’ |
| data centers’ infrastructure. The engagement will | | | | magazine. The company currently manages more than |
| also leverage HCL’s unique “zero-business” | | | | 800,000 mission critical devices systems and supports |
| disruption based transition framework to ensure an | | | | 500,000 business users. HCL has also been ranked as |
| accelerated risk-free transition across distributed | | | | the World No.1 Best Performing IT Infrastructure |
| regional data centers. | | | | Services by Global Services 100 Survey 2008. |
| The Data Center Services and Transformational IT | | | | HCL has been offering the Data Center Services, |
| Infrastructure management engagement with Xerox | | | | Transformational IT Infrastructure management |
| comes close to the heals of the US$ 350 million | | | | services and Remote Infrastructure Management |
| contract with the Readers Digest Association which | | | | (RIM) Services to its rapidly growing customer base. |
| HCL bagged last month. | | | | |