| By the time you decide to outsource, the first step you | | | | You want to get the best for your money, right? So |
| do is choosing the right outsourcing provider. There is | | | | you have to make sure that the outsourcing service |
| hundreds of outsourcing provider around the globe. But | | | | provider the quality you need. If they do have the |
| the number decrease if you search for a very specific | | | | expertise, then it is easy for them to offer a Quality |
| keyword that match your industry. | | | | assurance. And then you can be sure that you get the |
| Choosing the right outsourcing service provider is not | | | | best for your money |
| easy. If you fail to get the best one, it may hurt your | | | | 3.Reference. Check for their reference! |
| business - no kidding! | | | | References can be bad reference or good reference. |
| So here I compile a check list that you can use as a | | | | You have to check and find out if their customer is |
| reference to see if the outsourcing provider is the right | | | | happy with their service or not. And if you found an |
| one for your business. | | | | unhappy customer, find out why? You have to be |
| But before you go any further, I want to remind you | | | | aware that unhappy customer does not mean they |
| that The Most Popular Outsourcing Provider out there | | | | are bad. It may be because of other things that both |
| may not be the best or the right one for you. You | | | | parties have a responsibility for. |
| have to consider many aspects. | | | | 4.Cost or price. |
| Ok, here we go with the check list: | | | | You are right! It is all about money. You have to make |
| 1.Communication. Can you easily communicate with the | | | | sure that the price of their service is making sense. |
| service provider? | | | | You would not hire outsourcing company if they are |
| Communication is very important aspect. The many | | | | offering 100$ for making software like Microsoft word, |
| communication media they have the better. Can you | | | | would you? Beware of company who offer a very |
| contact them by phone, email, chatting and web based | | | | low price. It may have a relation to quality. But please, |
| application? Do they speak your language? Do you | | | | do not misunderstand me. Not all high price service |
| understand their message? And do they understand | | | | delivers high quality. Compare the price; make a matrix |
| yours? How responsive they are to your inquiry? | | | | table if you have to! Payment terms, is also one thing |
| 2.Quality. Do they offer a quality assurance? | | | | you should not forget to consider. |