| Chennai: Desired City for BPO and Offshore | | | | Historically, Chennai's cost, skill, and work ethic balance |
| Outsourcing Services | | | | has attracted high-end services, and, so far, it has |
| Chennai has recorded a steady year-on-year growth | | | | scaled with the rapid growth in the BPO/ITeS sector in |
| as the outsourcing Companies are also scaling up and | | | | the past three years." |
| expanding their operations. The most important factor | | | | Most of the companies looking for outsourcing their |
| is that the Chennai is a much more cost-efficient city | | | | projects for BPO feel that when compared to other |
| than any other metropolitan cities; moreover, it | | | | destinations in the south, Chennai offers better |
| produces an equally good talent pool. | | | | infrastructure. The key growth factors for Chennai |
| The speed at which the ITES-BPO sector is maturing | | | | have been its, |
| in Chennai, India is really amazing and also BPO | | | | - Ability to provide the needs of the new economy in |
| (Business Process Outsourcing) sector remains largely | | | | terms of factors such as critical mass of human |
| unaffected by the global financial crisis in the country. | | | | resources with required skill-sets |
| Chennai offers a magnificent, good infrastructure and | | | | - Competitive business environment to grow. |
| also an enabling business environment to support | | | | - Operating cost advantages, scalability, and low cost, |
| IT-BPO firms to set up base there. Affordable cost of | | | | quality real estate, telecom connectivity etc |
| living, great physical and supporting infrastructure, | | | | - Quality of urban infrastructure, city governance and |
| availability of abundant talent, good governmental | | | | intelligibility |
| support, etc make Chennai the ideal choice for BPO | | | | - Skilled professionals to deliver successful and quality |
| Services. Adjacent to this, workforce and closeness to | | | | output. |
| the airport are some other vital factors that are | | | | Due to the rise of Outsourcing companies which |
| considered by most of the clients who tends to | | | | includes BPO, call centers, KPO, LPO etc. the Job |
| outsource their BPO projects. | | | | opportunities have increased rapidly which proves that |
| "Chennai is a tier-1 BPO location and has been growing | | | | the skills and intelligence will never go in vain. |
| rapidly to address the needs for outsourced services. | | | | |