| The term BPO stands for "Business Process | | | | processes to outsource providers. BPO saves |
| Outsourcing" and is better known as simply | | | | precious management time and resources and allows |
| "outsourcing" It is basically the process by which a | | | | them to focus while building upon core competencies. |
| company can delegate certain functions of their | | | | In other words BPO services can be defined as a |
| business to a specialized organization that can get it | | | | strategic management tool that can help organizations |
| done more cheaply, quickly and efficiently. BPO | | | | to improve process level efficiency and effectiveness, |
| services have been the latest mantra in India today. | | | | as well as reduce costs. |
| The BPO boom seems to be increasing everyday | | | | Another great BPO benefit is that it helps companies |
| with more and more companies deciding to follow the | | | | to focus on core areas. Companies generally |
| race, making conditions really viable for a positive | | | | outsource processes to reallocate accountability and |
| growth in the BPO industry. | | | | control costs. Thus the management is in a better |
| Business Process Outsourcing is one of the fastest | | | | position to focus on core areas, and not keep itself |
| growing segments of the Information Technology | | | | engrossed in other areas. Outsourcing also helps |
| Enabled Services (ITES) industry. It has hit the top on | | | | companies to avoid capital expenditures, which is in |
| their list today. The basic of BPO services is specific | | | | particular important in non-core areas that may need |
| and definite, do what we can do best and leave | | | | new systems and up gradation. By and large, |
| everything else to business process outsourcers. | | | | companies only want to spend money on core areas. |
| Companies are moving their non-core business | | | | |