| The new age has given rise to new industries such as | | | | speaking population and niche that dwells in the United |
| Business Process Outsourcing and specifically call | | | | States and that is currently still growing up to huge |
| center outsourcing. The technological age has brought | | | | proportions. There are a lot of English speaking call |
| us so far into the future that distance is no longer such | | | | centers in South America as well since the Influence of |
| a big problem for conducting business successfully. | | | | North America trickles down the border. |
| Information technology has evolved to a degree that | | | | India |
| long distance communication can be fast, precise, and | | | | India is the figure head of the call center industry. |
| very cost effective. Contact centers and general BPO | | | | Everyone knows the stereotypical idea that India is a |
| industries that provide service U.S. clients for example | | | | land full of call centers. And this is of course true. |
| are located far offshore in Asia. | | | | There are so many call centers in the country |
| So what are the major business process outsourcing | | | | because it was the first geographical location to be |
| offshore locations in the world today? Here is a list of | | | | targeted by such industries. Now the country is reaping |
| the most popular and the most successful of these | | | | the major benefits. One does not even need to think |
| locations and a brief description of what's going in | | | | about how low the wages in India, it is a given. This |
| each of these top offshore geographical locations. | | | | third world country, almost as big a continent as China |
| China | | | | is full of laborers that will work hard for dirt cheap |
| China is relatively younger in the game but that doesn't | | | | salary. The accent of Indian call agents is nearly |
| mean it's any less of a major player. Everyone is | | | | impossible to miss. |
| aware of the large population of China and the | | | | Philippines |
| prowess of the Chinese in terms of technology. Also, | | | | This is the new Mecca of the call center outsourcing |
| this large population translates into low wages. China | | | | industry in the world. After India was fully established |
| also unveils its plans to further broach the global | | | | as a call center country, companies started scouting |
| contact center offshore competition by providing more | | | | out for a new location that might provide an even |
| English language courses in schools. In the business | | | | better venue for customer management services. |
| process outsourcing and knowledge process | | | | That's when they spotted the Philippines and a major |
| outsourcing arena, China is truly one of the Giant | | | | migration occurred. The Philippines, being a former U.S. |
| players. | | | | colony, is very Americanized. The language and culture |
| South America | | | | barrier between a Philippine citizen and an American |
| The countries of Brazil, Argentina, and others are one | | | | citizen is very thin so companies take advantage of |
| of the most popular call center destinations in the | | | | this overpopulated developing country full of well |
| world. The edge of these countries is of course the | | | | educated professionals and cheap labor and business |
| Spanish speaking not only in Spain but in the United | | | | expenses. |
| States as well. One cannot measure the large Spanish | | | | |