| The experiences of the technology
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| | ensure privacy of your consumer data
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| companies in the last few years who
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| | because companies are run by
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| failed to navigate the rapid changes
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| | people.Educating everyone involved and
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| brought about in their marketplace by
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| | setting-up formal processes for handling
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| disruptive flattening forces may be a
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| | sensitive information are keys to
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| warning to all the businesses,
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| | eliminate risks surrounding privacy.
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| institutions that are now facing these
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| | Learn to politely say 'No' few times a
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| inevitable, even predictable, changes but
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| | day if asked for information that you are
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| lack the leadership, flexibility, and
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| | not comfortable divulging.Overhead
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| imagination to adapt - not because they
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| | Geographically India is farthest from
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| are not smart or aware, but because the
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| | us, twelve time zones away. When we are
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| speed of change is simply overwhelming
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| | looking forward to a good start on any
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| them.The Internet now makes this whole
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| | day they are tired of that day and simply
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| world like one marketplace. This
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| | retiring and vice-versa. When you find
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| infrastructure is not only going to
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| | out something important during middle of
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| facilitate sourcing of work to the best
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| | the day here, they are probably dreaming
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| price, best quality, from the best place,
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| | about your finding (its middle of the
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| it is also going to enable a great amount
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| | night there) or having nightmares. You
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| of sharing of practices and knowledge,
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| | may have to wait to share it with the
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| and it's going to be 'I can learn from
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| | team in India.If they have a question on
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| you and you can learn from me' like never
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| | your specification, you would prefer they
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| before. It's very good for the world. And
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| | send you an email instead of calling you
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| India has emerged as back office hub for
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| | when you are fast asleep. We all loose
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| all kinds of services for the world.Two
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| | some time and productivity due to this
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| thirds of Fortune 500 companies have
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| | overhead.Face-to-face meetings are
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| setup offices in India for this reason.
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| | sometimes required to build team
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| Most think of its 300 million-strong
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| | dynamics, but a daunting 20-hour flight
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| well-educated and ready-to-spend-more
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| | followed by 5-day jetlag is definitely
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| middleclass as an opportunity of our
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| | overhead. Best is to entrust them with
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| times. It's a market to capture, and a
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| | responsibility and never
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| talent pool to tap into. Big
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| | micromanage.Honesty
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| multinationals are moving forward in that
| |
| | When you say a simple word 'couple' you
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| direction and it gives them a competitive
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| | mean exactly two, in India it's open to
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| edge. A competitive edge you wish you
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| | interpretations. When someone says a
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| had.Well, it's finally time to compete
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| | couple of our engineers are working on
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| with the global leaders. Time has come
| |
| | your problem it means some, it could be 2
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| for every business to benefit from a new
| |
| | or 3 or more. When you hire someone on
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| trend in global economy. Partnering with
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| | hourly basis, it is hard to validate the
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| India. The global economy is going to
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| | number of hours or number of consultants
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| drive more integration (of India into it)
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| | they bill you for. A company can claim
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| and integration is going to drive the
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| | that researchers on their team have PhD
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| global economy.PROFITS:
| |
| | degrees, you will never know where from
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| Let's begin with why it makes sense to
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| | and how many really know about their
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| work with India:Quality
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| | company's claim. Some small businesses in
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| It used to be that work would go
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| | India will have their employees fabricate
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| wherever cheapest labor is available.
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| | qualifications, numbers or experience
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| That is not the case with India. Sure,
| |
| | when asked by client. An art mastered by
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| it's cheaper than here but not the
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| | Enron.It is highly recommended to select
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| cheapest. More and more work is going to
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| | a proven partner and check references
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| India because it provides good quality
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| | from past clients. Getting agreements
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| services at competitive rates. Thanks to
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| | reviewed by a local attorney, and
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| the dot-com-bust, more and more companies
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| | alerting concerned parties on
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| in India are learning that quality brings
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| | non-compliance as soon as they occur
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| return business. And there are plenty of
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| | reduce risk of failure.Quality
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| clients who would outsource every aspect
| |
| | If the company you are working with
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| of their business that can be done
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| | oversold you on the benefits or is unable
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| remotely. Vast English speaking
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| | to retain the key employees and cannot
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| population sees outsourced jobs as
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| | deliver, what you get is low quality work
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| gateway to better life. They come to work
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| | and a place back to square one. Poor
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| every day (and night to synchronize with
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| | quality of products and services
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| us here) with such enthusiasm not seen
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| | delivered is cited the main reasons why
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| for that type of work and reward anywhere
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| | clients in the USA change the vendor or
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| else.The drive for quality also brings
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| | supplier in India often.Just to avoid the
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| Indians to US companies for products and
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| | last minute surprises, you should start
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| services for their needs. If Dell, GM,
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| | small. First get a small feature done in
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| Microsoft, and Citibank have benefited
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| | a few weeks and verify the quality of
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| over past several years, I bet you will
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| | work done before outsourcing
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| find clients keenly interested in your
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| | everything.Accountability
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| expertise now.Quick Proof of Concept
| |
| | If responsibility can be dodged, it will
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| So, you are excited to be working on
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| | be. Well, in most cases. When arriving on
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| innovative new technology but have a
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| | time for a meeting is not considered very
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| shoestring budget to create a prototype.
| |
| | important, deadlines will come and go.
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| Welcome to outsourcing to India. Getting
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| | Most Indian consulting company's
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| prototype done in India gives you a
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| | executives have had experience working in
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| chance to evaluate the Indian partner
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| | the USA, but working bee does not. Dog
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| without loosing your shirt. If you get
| |
| | ate my homework still rules for young
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| next round of funding, you already know
| |
| | fresher out of college.You can specify
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| whether to continue working with same
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| | the release date or you can specify what
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| company or look for a better
| |
| | features are to be in a release. It is
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| partner.Routine & Maintenance Work
| |
| | hard to do both and get a reliable
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| To maintain legacy applications you have
| |
| | commitment. Release dates are most
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| tried hiring consultants here and the one
| |
| | reliable if people who will work on them
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| who lasted longest was with you for 6
| |
| | also estimate them.CONCLUSION:
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| months. It's not worth the effort
| |
| | India is a threat, India is a customer,
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| anymore. Most Indian companies would
| |
| | and India is an opportunity. You have to
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| compete for your routine maintenance work
| |
| | internalize India to succeed. You cannot
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| for long-term and do it more efficiently
| |
| | ignore it. Instead of competing with
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| and effectively for far less money. And
| |
| | India as an enemy you break down your
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| remember since it uplifts their standards
| |
| | business and think about which part of
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| of living, they do it
| |
| | the business you would like to do in
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| passionately.Productivity
| |
| | India, which part you would like to sell
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| If you find the right company to
| |
| | to India, and which part you would like
|
| outsource your work to, you can focus
| |
| | to buy from India.Sending software,
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| your own resources on doing more of what
| |
| | accounting, billing and any such work AND
|
| you do better and stay lean. Your Indian
| |
| | selling US products and services to
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| partner can surprise you by doing more
| |
| | India, is now possible for all of us.
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| than just what you originally thought was
| |
| | Whether you should do it, depends on your
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| possible to do remotely. Most of the time
| |
| | objective, growth, and need. Distance,
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| outsourcing increases your own
| |
| | communications, lack of information, and
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| productivity, increases sales, and
| |
| | quality etc. should not be roadblocks
|
| increases customer satisfaction and
| |
| | anymore. You should choose your Indian
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| loyalty. It builds value.The other side
| |
| | partner diligently and audit them
|
| of productivity coin is ramping up demand
| |
| | regularly.About 60 percent of IT projects
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| for leadership skills building,
| |
| | outsourced to offshore companies fail to
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| mentoring, and management consulting
| |
| | meet the deadline and budget in
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| within Indian companies. Concepts
| |
| | comparison to moderate 23 percent of
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| nurtured and mastered by the US companies
| |
| | projects outsourced to local US
|
| command high price from their
| |
| | companies.Following are some pointers to
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| counterparts.Quick ROI & Cost Savings
| |
| | improve your chances of success in
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| If it weren't for saving big money for
| |
| | working with India:· Discover the best
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| investors and stakeholders, businesses
| |
| | way to specify your services, software or
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| would still be dealing with labor
| |
| | business process
|
| associations on pay hikes for things that
| |
| | · Keep in touch with your outsourcing
|
| can be done at a fraction of the cost
| |
| | team without micromanaging
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| outside. The cost benefits of sending
| |
| | · Communicate directly with development
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| work to India can range from 20% to
| |
| | team by email, instant messaging, and
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| astonishing 70% sometimes. In all cases
| |
| | telephone.
|
| it's the quickest route to ROI and that
| |
| | · Treat the outsourced Indian team as
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| should convince your CFO to start asking
| |
| | part of your own team
|
| why aren't we doing it.PITFALLS:
| |
| | · Require local leadership and entrust
|
| Are you thinking everyone else is doing
| |
| | them with authority and responsibilityIf
|
| it and I should too? Sure. Like each new
| |
| | you cannot do it yourself, use services
|
| wave, just take some time to see if it's
| |
| | of Pacview, Inc. with expertise and
|
| really for you. Study all your options,
| |
| | presence in both US and India to:· Find
|
| do market research for services you plan
| |
| | the right outsourcing team that best fits
|
| to offer. Evaluate your Indian partner,
| |
| | your situation,
|
| and measure performance if you plan to
| |
| | · Choose from more than a dozen proven
|
| avail their services. Here's is list of
| |
| | expert teams in India categorized by
|
| things that can; and do; go wrong:Privacy
| |
| | skills,
|
| There is very little privacy in life of
| |
| | · Cut your team search time by 90% -
|
| an average Indian. It is very common for
| |
| | from months to just days,
|
| people to ask each other salary they make
| |
| | · Cut your software development or BPO
|
| and everything else that is not asked out
| |
| | costs by up to 70%,
|
| of courtesy in the USA. If people do not
| |
| | · Increase your customer base by 100% -
|
| worry too much giving such personal
| |
| | from Bay Area to Bangalore.
|
| information, Corporations can hardly
| |
| |
|